Wechat official account Archives · TechNode https://technode.com/tag/wechat-official-account/ Latest news and trends about tech in China Sun, 07 Jun 2020 12:47:06 +0000 en-US hourly 1 https://technode.com/wp-content/uploads/2020/03/cropped-cropped-technode-icon-2020_512x512-1-32x32.png Wechat official account Archives · TechNode https://technode.com/tag/wechat-official-account/ 32 32 20867963 Father of WeChat announces independent app for Official Accounts https://technode.com/2018/01/15/father-wechat-announces-independent-apps-official-accounts/ https://technode.com/2018/01/15/father-wechat-announces-independent-apps-official-accounts/#respond Mon, 15 Jan 2018 08:44:07 +0000 http://technode-live.newspackstaging.com/?p=61109 Allen Zhang, more commonly known as the “Father of WeChat”, disclosed at WeChat’s annual open class that the company is planning to launch an independent app for Official Accounts, the highly popular feature that’s crucial for any business to interact with customers through WeChat. The team has been working on the project for quite some […]]]>

Allen Zhang, more commonly known as the “Father of WeChat”, disclosed at WeChat’s annual open class that the company is planning to launch an independent app for Official Accounts, the highly popular feature that’s crucial for any business to interact with customers through WeChat.

The team has been working on the project for quite some time and even have finalized a preliminary version, but they didn’t release it because the logic behind the product hasn’t been worked out.

“WeChat is designed as a mobile-first product, but the operating platform of Official Account is highly reliant on PC. Moving from what we have on PC platform to the app or creating a whole different mobile experience. We were torn between the two options. But luckily, we are finishing the app now and it will be released very soon,” said Allen.

Another exciting news for the feature is that WeChat will bring back its in-app tipping feature for iOS versions after negotiation with Apple. “The negotiations with Apple also give us a lot of thinking. The previous tipping system is based on Official Accounts, which may feature the contribution from several writers. The new one will shift to a writer-based structure,” Zhang added.

Originally, the WeChat team encouraged Official Account owners to use QR codes embedded in posts from Official Accounts, allowing users to transfer funds to authors’ individual accounts. Apple’s new iOS policies has put a stop into this function, which in turn ignited conflict with lots of local tech giants including WeChat, Toutiao, Zhihu, and Weibo.

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Video: We followed this Chinese gay KOL to Gay Pride in Taiwan https://technode.com/2017/11/13/video-we-followed-this-chinese-gay-kol-to-gay-pride-in-taiwan/ https://technode.com/2017/11/13/video-we-followed-this-chinese-gay-kol-to-gay-pride-in-taiwan/#respond Mon, 13 Nov 2017 02:15:37 +0000 http://technode-live.newspackstaging.com/?p=58304 Xiaohun, a gay KOL (key opinion leader) from China, runs a successful WeChat official account dedicated to the LGBT community in China. Starting in June 2015, he now has over 20,000 followers on WeChat. He mostly writes about same-sex marriage, equality, and sometimes he shares his life in a rural island in Fujian Province, where […]]]>

Xiaohun, a gay KOL (key opinion leader) from China, runs a successful WeChat official account dedicated to the LGBT community in China. Starting in June 2015, he now has over 20,000 followers on WeChat. He mostly writes about same-sex marriage, equality, and sometimes he shares his life in a rural island in Fujian Province, where he lives together with his boyfriend.

If you can’t see anything, try iQiyi instead.

Once Xiaohun learned that  Gay Pride would take place at the end of October, he knew that he had to go—with his boyfriend.

“We’ve never been to a gay pride parade before, so I asked around on my WeChat official account,” Xiaohun told TechNode. “I received lots of comments. Some said we could meet up here at the parade, so I created a group and chatted on and off.”

For Xiaohun, the WeChat official account isn’t just a place to post personal photos and diaries but serves as a platform for the underserved LGBT community in China.

“In the past, gay people didn’t have their own platform,” he said. “Now that we have WeChat official accounts, we can report on our own stories by ourselves. I’m the reporter who reports on myself.”

As a KOL, Xiaohun has to put himself in the spotlight and often times shares his personal stories as a gay man. “I’ve come out to my colleagues and parents when I started to write,” he said. “I had no concerns, and could just write whatever I want.”

“I got thousands of followers in the first month—way faster than I expected,” said Xiaohun, adding that WeChat, as a platform, is a good place for the LGBT community to exchange information.

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Are WeChat Service Accounts Killing Apps In China? https://technode.com/2016/03/17/wechat-based-app/ https://technode.com/2016/03/17/wechat-based-app/#respond Thu, 17 Mar 2016 00:35:51 +0000 http://technode-live.newspackstaging.com/?p=36185 Social networks have long been used as a marketing tool for applications. But in China, the WeChat Official Account , born out of Chinese tech behemoth Tencent’s social network WeChat, is redefining the whole landscape. “WeChat is an app killer in a way,” Alexis Bonhomme, the general manager of Curiosity China, told TechNode. Mr. Bonhomme formerly worked with […]]]>

Social networks have long been used as a marketing tool for applications. But in China, the WeChat Official Account , born out of Chinese tech behemoth Tencent’s social network WeChat, is redefining the whole landscape.

“WeChat is an app killer in a way,” Alexis Bonhomme, the general manager of Curiosity China, told TechNode. Mr. Bonhomme formerly worked with a joint venture between Groupon and Tencent before co-founding his own WeChat marketing firm.

“There are two different perspectives. People outside of China keep on thinking they need an app to expand in China, [but] in China, companies don’t want to build an app because it costs a lot to build, maintain and promote,” he says.

In one instance, Urbem, a Chinese dining services platform, used a WeChat account instead of an app to run their restaurant recommendation services.

“If you compare the function of an application and the WeChat service accounts, any feature you can perform on the application you can do the same on WeChat.” says Steven Chen, the CEO of Urbem.

“While developing an app, you have the hassle of working on an iOS and Android version, and their backend and frontend separately, and you have to hire corresponding app developers…WeChat service accounts runs seamlessly regardless of operating system,” says Mr. Chen.

By leveraging WeChat’s functions, Urbem added a data analytics feature to their WeChat service account. Its patent-pending Ubot answers user inquiries in real-time and recommends dining offers based on the user’s location, dining occasion, and food category.

Screen Shot 2016-03-11 at 4.32.16 PM
(1) Location-based recommendation (2) menu-based recommendation (3) Restaurants with discounted offer

The secret to WeChat’s success may not even be just their functionality, but rather the centralization of company apps into one package. “Generally, people download 25 apps, but they only use five or six apps a day. So downloaded apps show 1:4 intensity of use,” says Mr. Bonhomme. “However, it’s easy to move around from account A to B using WeChat service account[s] and it allows users to put many functions within one system.”

WeChat Apps Are Lucrative

Currently, there are more than 12 million corporate WeChat accounts. Two years ago, there were only 500,000, according to Curiosity China. WeChat service accounts are seeing higher growth and higher competition among other WeChat service accounts.

One of the earliest adopters of WeChat service accounts is now monetizing their user base. Founded in May 2014, Chemm (玩车教师), a car purchase guide platform, provides a range of assistance from exclusive car purchasing content to the final car purchase. Chemm has 3 million followers on WeChat. The company raised A round funding, valued at a 600 million yuan ($92.3 million USD).

“WeChat’s advantage is in user stickiness, since a user opens up WeChat at least more than a dozen times a day,” Chemm founder and CEO Yao Junfeng says. “This is very frightening. No app in China has such a high DAU [daily active users].”

Screen Shot 2016-03-11 at 3.53.50 PM
(1) Chemm’s content (2) Setting up consulting appointment (3) Q&A bar

Despite the advantages that WeChat service accounts provide, Mr. Yao is also aware of its disadvantages.

“After all, the founders are restricted to using custom functions on the WeChat application. We cannot develop more functions or improve the user experience,” Mr. Yao says. “Also, apart from offering consulting or e-commerce stores using the WeChat service account, it is difficult to see other kinds of applications. “

WeChat Can Complement Other Apps

WeChat service accounts are not only used to replace existing mobile applications – they can be used to promote them. Companies generate traffic through their WeChat account, before leading those users to download their app.

“A WeChat app can be an app promoter. So it’s not that you need to build a new app in China, nor you have to shut down your app in China,” Mr. Bonhomme says.

Urbem is now using their WeChat account to complement another application. The company is currently raising $500,000 USD to add Urbem’s service to the Alipay service window, which lets users run the service through the Alipay payment option.

“We still need [an] application, because there were people who do not rely much on WeChat. We’ll keep all three options, the WeChat public account, Alipay service window and application.” Mr. Steven says.

Image Credit: TechNode

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